Warranty Policy
Lifetime Manufacturing Warranty
We stand behind our rings because we really do take pride in making the highest quality rings available. We offer a lifetime manufacturing warranty on all of our rings. If you believe your ring has a manufacturing defect, simply return it to us for evaluation. If we determine that the damage is due to a manufacturing defect, we will repair or replace your ring for free. There is no charge for these services, but you are responsible for the cost of shipping of the ring back to us. If we determine that the issue is not due to a manufacturing defect, we will let you
know if repair options are available at a reasonable cost.
Examples of issues / damage that would not be covered under the Lifetime Manufacturing Warranty include:
- Size changes due to weight gain/loss
- Scratches or damages everyday use
- Exposure to harsh chemicals or fire
- Deliberate or accidental deformation
- Loss or theft of your ring
Also, please be advised that repair or service on your ring performed by anyone other than Alchemy Metalworks will void the Lifetime Warranty.
How Do I Make A Warranty Claim?
You can go to our Exchanges & Returns page, select Warranty Exchange when filling out the form and click on "Submit” to get started. We will get back to you shortly and if you have any issues, you can always send us an email at hello@amwrings.com.
We Do Need To Include This Legal Stuff:
The Lifetime Warranty is exclusive to the original purchaser.
If we suspect that you are abusing the rights granted to you under the Lifetime Warranty or otherwise making a false claim of defect, we will reserve the right to void your Lifetime Warranty.
Except for the Lifetime Warranty set forth above, i) your purchase is at your sole risk; ii) each ring is purchased “as-is”; and iii) we make no other warranties with respect to our products, including any warranty of merchantability or warranty of fitness for a particular purpose; whether express or implied by law, course of dealing, course of performance, usage of trade or otherwise.