FAQ's


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    When will I receive my ring?

    Every ring is made to order. Most rings are completed within 2-3 weeks, plus a few days for shipping.

    What if I don't receive a confirmation or reply email?

    If you have not received a confirmation email or reply email, please check the Spam or Junk folder on your email program. Always feel free to reach out to us through our Contact Us form or hello@amwrings.com.

    What is your exchange and return policy?

    Click Exchange & Return Policy to see all the details.

    Do you have a warranty?

    Yes, we offer a Lifetime Manufacturing Warranty! Click Warranty Policy for detailed info.

    I have an idea for a ring design, but don’t know how to create it. Can you help?

    Yes!  We pride ourselves with being able to provide truly custom rings and would love to hear your idea. Please reach out to us via the Custom Ring page.

    Can I customize an Alchemy Standard Design?

    Yes, we can modify any existing design.  Go to the Alchemy ring you want to modify and select "Want to Customize This Ring?".  Fill out the request and we will get back with you on the custom design.

    Can I add inside engraving to a ring?

    Yes, you can add inside text engraving to any ring for free.  You can have any text that you want but there is a maximum number of characters depending on the ring size.  We also have a number of fonts that you can choose from but if you have a particular font that you would like to use, please reach out to us via the Contact Us page and we can see if the font can be engraved.

    Is titanium a good metal for rings?

    Yes, titanium is an exceptional metal for rings. It has a very high strength to weight ratio which allows our rings to be both light weight and durable. This makes our rings perfect for everyday wearing and it will last a lifetime. Check out our Ring Material page if you want to geek out some more about Titanium.

    Are Alchemy Metalworks titanium rings comfortable to wear?

    Yes, our titanium rings are super-comfortable to wear all day, every day with our comfort fit inside geometry. They are so light and comfy you might not even remember you are wearing a ring.

    Are titanium rings hypoallergenic?

    Titanium rings are both biocompatible and hypoallergenic which will not cause any skin irritation.  Making our rings a great choice for someone looking for a hypoallergenic ring.

    What if I need to change my order?

    We let you change your order until we start manufacturing your ring. This is typically during the first 7 days after you place your order. Since our rings are made to order and many are customized, we encourage you to reach out as soon as possible with a change request. Use our Contact Us page or email at hello@amwrings.com.

    What if I want to cancel my order?

    Ring orders without customization (standard Alchemy designs) can be cancelled for a full refund before the ring is shipped.


    Ring orders with customization (any requested modifications from a standard Alchemy design, e.g. inside engraving, special finishes, etc.) may be cancelled for a full refund before we start producing your ring.

    Can titanium rings be re-sized?

    Titanium rings cannot be re-sized. We highly recommend having your finger sized by a reputable jeweler before ordering.

    Is titanium corrosion resistant?

    Titanium is highly resistant to most causes of corrosion, including sea water, aqua regia, chlorine water, and some acids.  Titanium will also not tarnish or discolor the skin.  However, it is affected by harsh chemicals including concentrated acids. 

    Do titanium rings scratch easily?

    Titanium rings can form scratches over time, but they are not particularly easy to scratch. Luckily, many scratches in men’s titanium wedding bands can be easily buffed out.