FAQs


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    When will I receive my ring?

    All Alchemy designed rings are made-to-order and typically ship within 10 business days.

    What if I don't receive a confirmation or reply email?

    If you have not received a confirmation email or reply email, please check the Spam or Junk folder on your email program.

    What’s your return/exchange policy?

    All Alchemy designed rings can be returned or exchanged within 30 days of receiving the ring.  Please see our Warranty page for additional information.

    I have an idea for a ring design, but don’t know how to create it. Can you help?

    Yes!  We pride ourselves with being able to provide truly custom rings and would love to hear your idea. Please reach out to us via the CUSTOM ring page.

    Can I customize an Alchemy Designed Ring?

    Yes, we can modify any existing design.  Go to the Alchemy ring you want to modify and select "Want to customize this ring".  Fill out the request and we will get back with you on the custom design.

    Can I add inside engraving to a ring?

    Yes, you can add inside text engraving to any ring for free.  You can have any text that you want but there is a maximum number of characters depending on the ring size.  We also have a number of fonts that you can choose from but if you have a particular font that you would like to use, please reach out to us via the Contact Us page and we can see if the font can be engraved.

    Is titanium a good metal for rings?

    Yes, titanium is an exceptional metal for rings. It has a very high strength to weight ratio which allows our rings to be both light weight and durable. This makes our rings perfect for everyday wearing and it will last a lifetime.

    Are Alchemy Metalworks titanium rings comfortable to wear?

    Yes, our titanium rings are very comfortable to wear all day, everyday with our comfort fit inside geometry.   It is so comfortable that it almost feels like you are not even wearing a ring.

    Are titanium rings hypoallergenic?

    Titanium rings are both biocompatible and hypoallergenic which will not cause any skin irritation.  Making our rings a great choice for someone looking for a hypoallergenic ring.

    Are Alchemy Metalworks titanium rings expensive?

    Our laser engraved titanium rings are more affordable than most other metals.  We also keep our prices lower than our competition by making each ring to order which reduces our inventory on hand.

    Can titanium rings be re-sized?

    Titanium rings are difficult to re-size compared to some metals.  It is highly recommended that the finger be properly sized by a reputable jeweler before purchasing a titanium ring.

    Is titanium corrosion resistant?

    Titanium is highly resistant to most causes of corrosion, including sea water, aqua regia, chlorine water, and some acids.  Titanium will also not tarnish or discolor the skin.  However, it is affected by harsh chemical including concentrated acids. 

    Do titanium rings scratch easily?

    Titanium rings can form scratches over time, but they are not particularly easy to scratch. Luckily, many scratches in men’s titanium wedding bands can be easily buffed out.