FAQ

Q:When will I receive my ring?   All Alchemy designed rings are made-to-order and typically ship within 1 week.  Class ring and custom ring typically ship within 1-2 weeks after design is completed and the order is placed.

Q: What’s your return/exchange policy?   Please see our Warranty.

Q: Do you offer discounts on bulk orders?   Yes!  We regularly work with schools, teams, and other organizations to create custom rings for awards, events, and other occasions. Please visit our Contact page, fill out the form with a brief description of what you wish to accomplish, and a sales representative will contact you within 48 hours.

Q: I have an idea for a ring design, but don’t know how to create it. Can you help? I   Yes!  We pride ourselves with being able to provide truly custom rings and would love to hear your idea. Please visit our CUSTOM ENGRAVED TITANIUM RING page or reach out to us via our CONTACT US page

Q: I want to design a graduation ring, but don’t know how to get my school logo/mascot on the ring. Can you help? Absolutely!  Please visit our CLASS RING page or reach out to us via our CONTACT US page and we’ll be more than happy to help you build your ideal class ring.

Q: Is Titanium hypoallergenic?   Yes!  Titanium is an inert metal that is hypoallergenic.  Please see our RING MATERIAL page for additional information regarding the Titanium material we use in all our rings.